Citizenship Report 2015-2016


Welcome to Dominion’s 9th annual Citizenship Report, which provides an overview of our 2015 social, economic and environmental performance. We invite you to read about our various citizenship initiatives and our progress in bringing about a secure, clean and efficient energy future for our customers and communities.

2015 Highlights

  • Reporting process and materiality
  • Creating sustainable value wherever we do business
  • Ranked No. 1 in our industry by Fortune, Forbes and Military Times magazines
  • Setting a company record for diverse supplier spending

About Us

We are a Fortune 500 company and one of the nation’s largest electric power and natural gas companies, serving more than 5 million utility and retail energy customers in 14 states. Wherever we operate, we strive to balance our commitment to economic prosperity with responsible environmental stewardship and meaningful community outreach.

2015 Highlights

  • Unlocking performance excellence: Living our values
  • Focusing on good governance and ethical conduct
  • Building a reliable, clean and secure energy network for the future
  • Engaging and partnering with stakeholders


Our goal is to offer a safe, inclusive and productive work environment that rewards superior performance and provides meaningful opportunities for career growth and satisfaction.

2015 Highlights

  • Putting safety first at all times
  • Promoting a culture of wellness and work/life balance
  • Strengthening our company through diversity and inclusion
  • Recruiting, retaining and developing tomorrow’s workforce


We are committed to meeting our customers’ expectations for reliable, affordable service and partnering with them to use energy safely, wisely and efficiently.

2015 Highlights

  • Upgrading our energy networks and maintaining affordability
  • Delivering quality customer service and convenience with innovative energy solutions
  • Supporting customer interest in clean energy options and reduced environmental impacts
  • Investing in conservation and energy efficiency to control costs and benefit the environment


We care about the communities that sustain our business. We work at improving the quality of community life and giving back through partnerships, volunteer service, targeted social investments and other forms of engagement.

2015 Highlights

  • Protecting the health and safety of the public is our top priority
  • Investing in our communities is integral to good corporate citizenship
  • Volunteering in the community builds important bonds that sustain our business
  • Supporting diversity in the supply chain adds value by leveraging the best talent in the community


Responsible stewardship of natural resources is one of the essentials of daily business at Dominion. Meeting energy needs while minimizing our environmental footprint is a leading sustainability challenge.

2015 Highlights

  • Pursuing sustainable solutions to meet the carbon challenge
  • Reducing our environmental footprint by investing in air quality improvements
  • Conserving water and maintaining water quality are integral to our business operations
  • Protecting species and habitats around our facilities helps demonstrate our commitment to environmental stewardship


We strive to communicate our social, economic and environmental performance in a manner that promotes disclosure, transparency and comparability. Our reporting covers our owned and operated businesses and excludes the performance of our suppliers, contractors and partners unless otherwise noted.

2015 Highlights

  • Our goal scorecard summarizes Dominion’s key sustainability initiatives and tracks progress over time
  • Diverse supplier spending surpasses $500 million for the first time
  • Low-income energy assistance expands significantly
  • Our carbon intensity rate declines by 18 percent between 2011-2015