Customers & Community
Reliable and affordable supplies of energy are critical to economic growth and vitality. Our mission is to meet these expectations – and do so in an environmentally responsible manner.
Customer Service & Satisfaction
Customer care is a core responsibility at Dominion. Our focus is helping customers manage their energy costs and making it convenient to do business with us.
Emergency planning, preparation and response programs enable trained personnel to identify, evaluate and manage through a wide variety of potential emergencies and major events, including those caused by severe weather and equipment malfunctions.